Effective Date: Aug 14, 2025
Operated by: The National Research Institute for Democratized Learning (“NRIDL,” “we,” “our,” or “us”)

1. Introduction and Scope

This Privacy Policy explains how NRIDL collects, uses, discloses, and protects information in connection with your use of the CanGrant mobile application and its related services (collectively, the “Service”).

This policy should be read in conjunction with our master Terms of Use. By downloading, accessing, or using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, you must not use the Service.

2. Our Commitment to Privacy

We are committed to handling your data in accordance with applicable law, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant privacy legislation in the Province of Ontario.

3. Information We Collect

We collect information necessary to provide, maintain, and improve our Service. This may include:

• Information You Provide: When you use the Service, you may provide us with personal information. This includes information required for certain features (such as your email address to receive grant links) and information you voluntarily provide when you contact us for support (such as your name or phone number).

• Information Collected Automatically: When you use the Service, we and our third-party service providers may automatically collect technical information about your device, connection, and interactions with the Service. This may include usage data, device identifiers, and IP address.

• Location Data: With your permission, we may collect your device's location information to provide location-based features. This is collected only while the app is in active use.

4. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide, operate, maintain, and improve the Service.

• Deliver requested information and content to you.

• Respond to your comments, questions, and requests.

• Monitor and analyze trends, usage, and activities in connection with the Service.

• Detect and prevent fraudulent or malicious activity and enforce our Terms of Use.

• Comply with our legal and contractual obligations.

5. Use of Artificial Intelligence (AI)

We may use automated tools and artificial intelligence to analyze public funding data and information you provide to us. This is done to enhance the Service and assist in responding to user inquiries. All AI-generated content is for informational purposes only.

6. How We Share and Disclose Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analytics, and technical support.

• With Business Partners: We may share information with trusted business partners to offer or provide you with co-branded services or integrated features.

• For Legal Reasons: We may disclose your information if we believe in good faith that disclosure is necessary to comply with a law, regulation, or legal process; to enforce our agreements and policies; or to protect the rights, property, or safety of NRIDL, our users, or the public.

• In a Business Transaction: If NRIDL is involved in a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

7. Data Storage and International Transfers

Your information may be stored and processed on servers located in Canada or in other countries. By using the Service, you acknowledge that your information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the privacy laws may not be as protective.

8. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information. However, you acknowledge that no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information.

9. Your Rights and Choices

Subject to applicable law, you may have the right to access, correct, or request deletion of your personal information. You can manage certain preferences, such as location permissions, through your device’s settings. To make a request regarding your data, please contact us. We reserve the right to decline requests where permitted by law.

10. Payment Processing

All subscription payments are processed by third-party payment processors (e.g., Apple App Store, Google Play Store). We do not receive or store your payment card details.

11. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently done so, we will take steps to delete such information.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy. Your continued use of the Service after any modification constitutes your acceptance of the new policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Attn: Organization Director
Email: support@nridl.org